Privacy Policy
How we collect, use and protect personal information when you engage with InnoVantage.
1. Who we are
InnoVantage (“we”, “us”, “our”) is an independent investment and actuarial consulting firm serving institutions, companies and private clients. Our registered office is at R/90, House 10/C, Gulshan-2, Dhaka, Bangladesh. You can reach us at info@innovantageltd.com.
2. Information we collect
We collect only the information needed to respond to enquiries and deliver our advisory services:
- Contact details — name, email address, phone number and organisation, when you contact us by email, phone, WhatsApp or through this website.
- Engagement information — details you share about your organisation, portfolio or objectives in the course of a consulting engagement.
- Technical data — standard server logs (IP address, browser type, pages visited) generated when you browse this site. We do not use tracking cookies or third-party analytics on this website.
3. How we use your information
- To respond to your enquiries and communicate with you.
- To prepare proposals, deliver advisory services and manage our client relationships.
- To meet legal, regulatory and record-keeping obligations in the jurisdictions where we operate.
We do not sell, rent or trade your personal information, and we do not use it for third-party marketing.
4. Legal basis for processing
Where data protection law applies (including the GDPR for EU/UK contacts), we process personal data on the basis of: your consent when you contact us; performance of a contract or pre-contractual steps at your request; and our legitimate interest in operating and improving our advisory business.
5. How we share information
We share personal information only where necessary: with professional advisers (lawyers, auditors, insurers) under confidentiality obligations; with regulators or authorities where required by law; and with service providers that support our operations under appropriate safeguards. Client engagement details are treated as strictly confidential.
6. Data retention
We retain personal information only for as long as needed for the purposes described above, and thereafter as required by applicable law and professional record-keeping standards. Enquiry correspondence that does not lead to an engagement is normally deleted within 24 months.
7. Security
We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure; if you believe your interaction with us is no longer secure, please contact us immediately.
8. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete or restrict the processing of your personal information, to object to processing, and to data portability. To exercise any of these rights, email info@innovantageltd.com. You also have the right to lodge a complaint with your local data protection authority.
9. International transfers
As we serve clients across multiple jurisdictions, your information may be processed outside your country of residence. Where required, we use appropriate safeguards for such transfers.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the most recent revision. Material changes will be highlighted on this page.
11. Contact
Questions about this policy or our handling of personal information: info@innovantageltd.com or +880 1337-441122.